Privacy Policy

Dive In Apparel & Adventure Sdn Bhd (“Dive In”) is committed to ensuring that the personal information of our valued customers and all parties who have dealings with Dive In are protected. This privacy policy describes how Dive In processes (which means amongst others, collecting, recording, holding or storing) your personal information.

Dive In reserves the right to revise and/or amend this privacy policy at any time, the updated version of which shall be posted at Dive In’s website. By providing your personal information to us, you are consenting to this Privacy Policy and the collection, use, access, transfer, storage and processing of your personal information as described in this Privacy Policy.

1. WHAT INFORMATION WE COLLECT

1.1 When you create an account with www.diveinapparel.com.my, we may collect a variety of personal information including your name, mailing address, phone number and email address. www.diveinapparel.com.my will automatically store these information as for our record.

2. WHY WE COLLECT YOUR INFORMATION

2.1 You may be asked to provide your personal information anytime you are in contact with www.diveinapparel.com.my. We may use the information to help us develop, deliver and improve our products, services, content and advertising.

2.2 The processing of your personal information is necessary in order for us to process your purchase of our products where you are named as the recipient. The failure to supply such personal information or if such personal information is not satisfactory to Dive In, will result in us being unable to process your purchase.

3. HOW WE USE YOUR INFORMATION

3.1 The personal information that you provide will be collected, used and otherwise processed by us for the following purpose:
a) Processing your purchase
b) For Dive In’s user or customer relationship management procedures to monitor and improve our services
c) Marketing of such services or products which may be of interest to you
d) Keep you posted on latest product, announcements and upcoming events
e) Conducting marketing and client profiling activities in connection with our services and related products
f) For our internal record keeping
g) Collection of payment from you
h) Assist in investigating your complaints and enquiries
i) Meeting any legal or regulatory requirements relating to our provision of services and products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us
j) To administer any customer benefits; and
k) For purposes relating to any of the above (including but not limited to research, benchmarking and statistical analysis)

4. WHEN WE DISCLOSE YOUR INFORMATION

4.1 Personal information provided to Dive In will generally be kept confidential but you hereby consent to the processing of your personal information by Dive In for the purposes set out in paragraph 3 above.

4.2 Dive In may disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. For example, we may disclose your personal information within our group, to service providers who assist us in our day-to-day business operations and as part of buying and selling businesses.

4.3 Dive In may disclose the personal information that you have provided to the following categories of parties:
a) Any person to who we are compelled or required to do so under the law or in response to a competent or government agency
b) Any related companies of Dive In, including those located outside Malaysia and/or those established in the future
c) Our business partners and online affiliates that provide related services or products in connection with our business
d) Government agencies, statutory authorities and industry regulators
e) Our auditors, consultants, accountants, lawyers or other financial or professional advisers, credit reporting agencies; and
f) Our sub-contractors or third party service or product providers as may determine to be necessary or appropriate

5. INTEGRITY OF YOUR PERSONAL INFORMATION

5.1 Dive In makes it easy for you to keep your personal information accurate, complete and up to date. If you notice that your personal information is missing or incorrect, you can update your details on our website. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required.

5.2 We ensure that any personal information we no longer need is either destroyed or that you become permanently unidentifiable from the information.

5.3 Dive In does not store any cardholder data, all credit card payment services are secure and are handled by PayPal.

6. SECURITY POLICY

6.1 A cookie is a small file created by website to store information on a personal computer and which it can later retrieve. We may use cookies for some administrative purposes, i.e. to store our customer’s preferences for certain kinds of products or to store a password so that you do not have to input it every time you visit our website.

6.2 If you are uncomfortable with the use of cookies technology, you can change your cookies preferences so that your browser doesn’t accept cookies or accepts them only from limited sources. Please refer to the Help section of your browser on how to enable cookies.

6.3 www.diveinapparel.com.my may have links to third party sites. We are not responsible for any information collected by those third parties as it is not governed by us. It is advisable for you to learn the privacy policy of those third parties.

6.4 The personal information Dive In collects allows us to keep you posted on latest product, announcements and upcoming events.

6.5 Dive In from time to time may modify or change this policy at any time with or without notice. We encourage you to refer to this policy periodically for any changes made.

7. CONTACT US

7.1 For further information on Dive In, or if you have any questions about the personal information we hold about you, why we hold it and how we use and disclose you information, please email info@diveinapparel.com.my.